Sheila McGee-Smith has been one of the featured bloggers on No Jitter since its inception as VoIP Loop almost ten years ago. Her posts are published several times a month, providing insight, analysis and her unique perspective on the trends and vendor offerings in the customer experience and enterprise communications space.
Featured NoJitter.com Blogger
Top Contact Center Stories of 2016, January 03, 2017
Ms. McGee-Smith works with individual companies to create guest blogs to appear on corporate websites. These posts provide a customized, outside-in perspective on the industry trends and directions impacting the customers and prospects for particular product or service.