Sheila McGee-Smith is a featured blogger on NoJitter.com. No Jitter provides daily blogging and analysis of the enterprise IP-telephony, unified communications and converged networking world.
Read Sheila's blog on No Jitter:
Contact Center Attributes Worthy of Replication
by Sheila McGee-Smith:
Featured Cisco Community Blogger
As part of the Cisco Community Central - a group of communities designed to foster collaboration between Cisco employees, customers, users, and Cisco Partners - Sheila McGee-Smith shares her thoughts via blogs and vlogs.
See more of what Sheila has to say in the Cisco Collaboration Community:
Talk to Me:
The McGee-Smith Analytics Video Blog
Sheila McGee-Smith talks candidly on video about topics related to the contact center, unified communications (UC), collaboration and communications enabled business processes (CEBP) on her video blog. Check back often to see what's new in the video library.
