Welcome to McGee-Smith Analytics. We provide industry analysis and strategic consulting services focused on the contact center and unified communications marketplaces. 

Our company researches and monitors the significant changes that affect the industry, as they occur, and empowers solution providers and enterprise companies with an edge - timely information and analytical resources that highlight the key opportunities in the marketplace to help yield superior margins and focused results.

Our services, backed by over 20 years of industry knowledge and experience, provide insight and information to vendors on new product development, competitive assessment, market research, and sales strategies for communications solutions and services.

Sheila McGee-Smith is a featured blogger at No Jitter.

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