What We Do

Sheila McGee-Smith is recognized as an industry thought leader. She is regularly asked for her opinion on trends, industry news and more. See how McGee-Smith Analytics is cited as an expert by solution providers and the media alike.

The company researches and monitors significant changes that affect these industries, as they occur, and empowers clients with timely information and analytical resources that highlight key opportunities in the marketplace to help yield superior margins and focused results.

Backed by more than 20 years of industry knowledge and experience, McGee-Smith Analytics provides architecture knowledge and technical insight to help companies understand their IT choices and to help solution providers strategically develop new products that meet customer needs and effectively compete in their market.


McGee-Smith Analytics Offers:

Strategic Consulting – Custom consulting services around product strategy and competitive positioning for solution providers; customer experience, technology strategy and IT planning for enterprises; and public company evaluation for merger & acquisition and private equity funding activity for the financial analyst community.

White paper Creation – In-depth thought leadership papers on topics of interest to clients’ target audiences. Clients are encouraged to utilize McGee-Smith Analytics white papers in their marketing efforts to gain credibility and demonstrate vision.
See McGee-Smith Analytics Authored White Papers >>

Speaking Engagements – Keynote, workshop and panel discussion services for industry conferences and events; solution provider events including webinars, sales meetings and user group gatherings; and enterprise events including contact center and customer experience training sessions and IT education.
See more McGee-Smith Analytics Speaking Engagements >>

Custom Research – Primary and secondary research on market trends, customer needs, technology options, competitive intelligence and solution providers. Research may be presented in the form of a report, a presentation, a webinar, analyst day and/or speaking engagement.

Multi-client Reports – Objective, market-driven research reports developed with the support of a variety of clients. Multi-client reports define and forecast market trends and expected future developments in new or under-researched areas.