Speaking Engagements

McGee-Smith Analytics is a noted speaker, leading live and web-based sessions for solutions providers, end user groups and the industry at large.

Enterprise Connect 2016. Contact Center track chair and speaker, March 2017

Broadsoft Connections, November 2016

Cisco Americas Customer Care Sales Summit, September 2016

Interactive Intelligence Interactions, June 2016

Interop, May 2016

Mitel Elite Experience Americas, April 2016

Driving Customer Loyalty in a Digital World, Toronto, March 2016